Access to official information is no longer limited by distance. The Diaspora Relations Bureau of the Republic of Moldova (BRD) has launched an innovative digital solution – the Virtual Assistant – aimed at enhancing and modernizing communication with Moldovan citizens living and working abroad.
This new online service ensures 24/7 access to accurate and up-to-date official information, regardless of the user’s country of residence or time zone, strengthening institutional engagement with the Moldovan diaspora worldwide.
Continuous Digital Support for the Moldovan Diaspora
The Virtual Assistant has been developed to provide prompt and reliable responses both to Moldovan citizens who have long resided abroad and to those considering or preparing for a return to the Republic of Moldova. By streamlining communication with public authorities, the platform enables users to efficiently navigate essential administrative and social matters.
Key Information Available via the Virtual Assistant
The Virtual Assistant addresses the most relevant topics for Moldovans abroad, including:
● Return and reintegration – practical guidance on returning to Moldova, access to public services, and organizational and logistical procedures;
● Funding programmes and grants – information on financial support opportunities for projects and investments, including initiatives designed for the diaspora;
● Diaspora Relations Bureau (BRD) initiatives – current programmes, policies, and participation opportunities;
● Business support – guidance for entrepreneurs on establishing and developing businesses in the Republic of Moldova, including legal requirements, incentives, and support mechanisms.
Personalized Guidance for Returning Citizens
Beyond standard information, the Virtual Assistant provides personalized informational support throughout the reintegration process. Users may receive tailored guidance on matters such as school enrolment for children, access to healthcare services, document processing, and the establishment of a business in Moldova.
How to Access the BRD Virtual Assistant
No additional applications or downloads are required. The Virtual Assistant is available directly on the official website of the Diaspora Relations Bureau – brd.gov.md. Upon accessing the website, users can immediately begin a dialogue and receive real-time responses to their inquiries.
Citizens are also encouraged to consult the Guide to Support for Returning to the Republic of Moldova, which provides comprehensive practical information for those planning to return.
Position of the Honorary Consulate
The Honorary Consulate of the Republic of Moldova in Dnipro fully supports the implementation of modern digital solutions that strengthen ties between the state and its citizens abroad. The Consulate welcomes initiatives that enhance transparency, accessibility, and continuous access to official information, regardless of geographical distance.
